Returns and Refunds Policy
Returns
- Due to the custom nature of our products, returns are not accepted unless there is a manufacturing defect.
- Defective items must be reported within 7 days of receipt, with photos provided.
- Non-defective custom items (e.g., wrong size due to user error) are non-returnable.
Refunds
- Refunds for defects: Full refund or replacement at our discretion, minus shipping costs.
- Cancellations: Possible within 24 hours of order placement for a full refund; after production starts, no refunds.
- Digital services: Refunds only if we fail to deliver as agreed; no refunds after final approval.
- Processing time: 5-10 business days.
Damaged or Lost Shipments
Contact us within 7 days; we will file a claim and issue a replacement or refund once resolved.
Printer Boyz
At Printerboyz.com, we’re revolutionizing the printing and design world with top-quality, affordable solutions tailored to your unique needs. Whether you’re a cannabis business, a corporate trade show exhibitor, navigating a sudden loss, or launching a startup clothing company, we’ve got you covered from A to Z. Our mission is to deliver exceptional print and design services at a fraction of the cost of our competitors, without compromising on quality or creativity.